Privacy Policy

This Privacy Policy describes how Abroo-e-Rung ("we," "our," "us") collects, uses, and protects the personal information of visitors and customers ("you," "your") when you access or make a purchase through our website.

By using this website, you consent to the terms described below.

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1. Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

a. Personal Information

When placing an order or contacting us, you may be asked to provide:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party gateways)

b. Non-Personal Information

We may automatically collect information such as:

• Browser type and device information
• IP address and general location
• Pages visited, time spent, and browsing activity on our website

This helps us understand user behavior and improve your browsing experience.

2. How We Use Your Information

Your information is collected and used for the following purposes:

• To process and fulfill your orders
• To communicate order updates, confirmations, and support inquiries
• To improve our website's design, services, and user experience
• To send updates, news, or promotions (only if you have opted in)
• To ensure secure transactions and prevent fraudulent activity

We do not sell, trade, or rent your personal information to third parties.

3. Payment Security

All online payments made through Abroo-e-Rung are processed via secure, encrypted payment gateways (such as debit/credit card processors).

We do not store or have access to your complete card or banking details. Your payment data is handled in accordance with the standards of the respective payment provider's privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Recognize repeat visitors
• Save preferences such as language or region
• Analyze website traffic and performance

You can choose to disable cookies through your browser settings, though some parts of the website may not function properly as a result.

5. Data Protection and Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we use industry-standard security practices, please note that no method of online data transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of information shared over the internet.

6. Sharing of Information

We may share necessary information only with:

• Courier partners, for delivery of your orders
• Payment gateways, for transaction processing
• Technical service providers, to maintain website performance

All third-party partners are required to handle your information securely and use it only for the intended service.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your data (where applicable)

To exercise these rights, please contact us via contact information provided below.

8. External Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices, content, or policies of such third-party sites. Please review their respective privacy policies when visiting them.

9. Children's Privacy

Our website is intended for general audiences and not specifically directed toward children under 13. We do not knowingly collect personal information from minors. If any such information is inadvertently collected, it will be deleted promptly upon discovery.

10. Updates to This Policy

Abroo-e-Rung reserves the right to update or modify this Privacy Policy at any time without prior notice. The "Last Updated" date will reflect the latest revision. Continued use of our website after changes indicates your acceptance of the updated policy.

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